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Navigate our blog to delve into informative articles that examine the complex ecosystem of fintech's influence on the future of payments. Discover the potential, challenges, and opportunities within the evolving payments landscape, offering valuable insights for both businesses and consumers.
Done right, RPO is a strategic approach to human capital that helps Payments & FinTech companies scale, attract top-tier talent, strengthen employer branding, and retain key employees. It’s not just about recruitment - it’s about building a workforce that fuels long-term growth and innovation.
What if preventing burnout started long before an employee's first day? According to the World Health Organization, burnout is a syndrome caused by chronic workplace stress that hasn’t been successfully managed.
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The European fleet and mobility industry is undergoing a major shift driven by the rise of electric vehicles (EVs), sustainability goals, and the need for seamless payment solutions. However, fragmented payment systems remain a key challenge, making it difficult for businesses and consumers to manage fuel and EV charging transactions efficiently. The industry is moving away from closed-loop systems towards open-loop payment solutions that offer broader acceptance and interoperability. This transformation requires collaboration across stakeholders, alignment with industry standards, and innovative technology solutions. As digitalization accelerates, businesses must adopt future-proof payment strategies to remain competitive in the evolving mobility landscape.
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Merchants often struggle with complex payment infrastructures that hinder growth, but optimizing payment setups with flexible solutions can improve efficiency, reduce costs, and enhance customer experiences. Emerging payment methods like carrier billing are reshaping the payments landscape, enabling businesses to scale seamlessly and stay competitive in an evolving digital economy.
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From EV charging solutions to the rise of account-to-account payments, industry leaders have been discussing how innovation is reshaping convenience, loyalty, and the customer experience in the context of mobility.
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The Adyen Experience event showcased how leading brands like JET, Rituals, and Adyen are pioneering new approaches in payments. JET shared its recent replatforming to a unified payments system, accelerating new payment method launches and adapting to regional differences like tipping. Rituals focused on enhancing in-store customer journeys with tap-to-pay and tailored recognition features, while Adyen unveiled “Adyen Uplift,” an AI-driven initiative for conversion optimization, alongside practical advice on adopting AI solutions incrementally. This event underscored the importance of strategic, adaptable approaches in payments, inspiring businesses to explore similar advancements.
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At Visa’s Issuer Enabler Open House, industry leaders highlighted key advancements in payments. Revolut is advancing a global retail banking model to overcome traditional barriers, while B2B payments in Europe remain an underutilized growth opportunity. Europe stands out with low fraud rates, driven by secure technologies like 3DS and tokenization, and Visa has enhanced A2A payment security to combat APP fraud. Visa’s partnerships with over 100 EU fintechs and the launch of Visa Flex, a single-credential solution for streamlined card management, reflect its commitment to innovation, integration, and robust security in payments across the region.
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Ward Hagenaar and David Núñez Corona from PaymentGenes attended an event featuring experts from Decoded, Mastercard, Stripe, and Entersekt, highlighting key insights into the growing digital payments landscape. The discussions focused on the increasing risks of fraud as payment volumes surge, the need to balance security with a seamless user experience, and the importance of using AI-driven tools and real-time data to prevent fraud early. The event also emphasized the potential for businesses to optimize transaction flows, reduce chargebacks, and enhance profitability through strategic payment optimization.
Seamless Europe 2024 gathered over 2,000 attendees to explore critical trends in payments and fintech, including fraud prevention, risk management, and AML compliance. Jeroen van Dijk and Oriane Zandvliet from PaymentGenes highlighted the event’s focus on adapting to Europe’s evolving regulations and advancing financial inclusion. The networking opportunities and personal connections made were invaluable, underscoring the importance of attending for anyone looking to stay competitive in the fast-changing digital landscape.
Discover how payment processing is transforming from a cost centre into a strategic capability that drives growth, enhances customer experiences, and provides a competitive edge.
Join us to explore the pivotal role of company values in the competitive landscape of Payments and FinTech, we advocate for their integration into organizational strategies to attract consumers, talent, investors, and partners effectively.
Uncover the hidden costs of mis-hires: beyond finances, they drain productivity and damage company culture. Learn essential strategies for prevention, from rigorous vetting to transparent expectations and leveraging expert recruitment agencies like PaymentGenes Recruitment for top talent acquisition.
Europe's electric car market is booming, but public EV charging faces payment complexities. Currently, fragmented systems lead to inconvenient experiences for drivers. Both consumers and regulators favor card payments, aiming for accessibility.
Get insights into the potential impact of PSD3 in 2023 on the payments industry. Discover key findings from consultations with industry experts and organizations, including concerns about coverage, regulations, data usage, and security. Learn about the transition from PSD2 to PSD3 and how it aims to incorporate open finance principles for secure data sharing and competition. Embrace the future of payments with innovation, competition, and consumer-centricity as we anticipate the unveiling of PSD3.
The new partnership, named PaymentGenes Recruitment, will empower fintechs and payments firms to find, hire and retain the right talent at scale, while helping businesses achieve sustainable growth across the globe
CCV GmbH and Bender Group have teamed up to introduce open payment terminals in EV charging stations across Europe. This collaboration, facilitated by PaymentGenes, aims to enhance the EV-charging experience by providing seamless payment solutions. Over 300,000 payment terminals will be installed, enabling contactless payments and eliminating the need for subscriptions. Visit CCV and Bender at Power2Drive Europe in Munich.
The payments industry is rapidly evolving, and as technology advances, the need for top talent becomes even more crucial. Hiring the right people can make or break your business. In this article, we'll explore 10 strategic hires that have transformed the payments industry and discuss how you can apply their successes to your own business.
Digital onboarding – or by some Merchants referred to as “Faster onboarding”, is a hot topic in the payments landscape. Everyone wants to have their (new) merchants on board within the “speed of sound” – whilst staying compliant to all the rules and regulations
If you are like most retailers, your payment service provider (PSP) is one of your most critical business partners. It connects you with paying customers in a wide range of markets and makes sure your payments are handled securely and efficiently. A well-executed payment process will deliver lower payment costs, increased sales, and more satisfied customers.
In the world of payments, hardly any other task is more overlooked than reconciliation. The mere mention of the word is often enough to trigger a yawn and glaze over the eyes of even the most dedicated payments manager. It's complicated and not fun.
If the past few years have taught us anything, it is just how beneficial the multi-channel sales strategy has been for retailers all over the world. But now there’s a new strategy on the rise that combines best practices from both online and offline retail and brings the customer experience to a whole new level. It is called omnichannel. And this post shows you exactly what it means, how it can benefit your business, and how to put it into practice.
Data from your payment service providers (PSPs) is a valuable source of information that can help you optimize your payment strategy. However, every PSP provides data in different formats, frequencies, and levels of granularity. To improve the setup of your connected PSPs, you need a solution to collect, unify and make data available for payments managers to analyze allowing you to maximize profits.
Entering a foreign market comes with significant challenges - regardless of how successful a company is at home. Language barriers, cultural nuances, and regulatory hurdles are just a few of the difficulties that businesses may encounter. This is certainly the case when it comes to financial services and payments. As a result, many organizations choose to settle for domestic or regional growth rather than risk further expansion.
Entering any market for the first time can be challenging. Issues around industry regulation, localization, and culture can scupper the plans of even well-established firms. New markets can present unforeseen complexities - particularly fast-growing emerging ones - and particularly in highly regulated payments and fintech industry segments. .
Barriers to entry are factors that make it challenging for new businesses to enter a particular market. Such factors can deliver advantages for existing firms, allowing incumbents to concentrate on R&D and quality product development without undue concern about a multitude of other companies stealing their customers. However, when barriers to entry are too high, they allow monopolies to form that can have negative consequences for customers.
New jobs are rushing in full swing. Employers are rivaling one another to ensure they attract top talent to their organization. With a huge number of similar organizations all trying to attract the same talent, the biggest differentiator comes down to brand positioning, even more so in this era of remote working. Which organization represents itself as a strong career choice and provides security to the candidate? This article addresses the biggest concerns for talents in Fintech and highlights the ways employers can elevate their brand position in times of uncertainty.
Merchant acquiring business has never been seen as a business that could generate a lot of cash. Acquiring is perceived as mundane business, selling a commodity to business owners. Like selling a box of nails to builders. Sometimes it is even a loss-making business used as a sweetener or as a way to give ‘something’ on top of the core business. Look at banks that also have an acquiring solution. How often do they offer card acceptance to some big businesses at loss? This blog looks at how acquirers can generate revenues on the existing customer portfolio and with new customers.
Once a potential customer has reached the checkout page of your website, it’s easy to think that the hard work is complete. But that could be a costly mistake. Averages taken from various different eCommerce studies found that 69.8% of shoppers abandon their online shopping carts.
The fintech space has expanded significantly in recent times. The emergence of agile new players has disrupted the status quo, providing customers with state-of-the-art services and giving long-established financial institutions plenty to think about. Globally, the fintech market is predicted to be worth approximately $324 billion by 2026, exhibiting a CAGR of 23.41%.
Even if many city dwellers have not heard of Mobility-as-a-Service (MaaS) yet, plenty of businesses certainly have. The market is moving rapidly, and everyone from tech giants to scale-ups is signing up. For example, both Google and Citymapper are exploring ways of pivoting from their core map offerings to enable mobility services. A great example of that is Google parking. Start-ups, meanwhile, are looking to gain market share in advance of potential major corporate takeovers. Last year, for example, Intel purchased MaaS solutions provider Moovit for around $900 million.
If Mobility-as-a-Service (MaaS) solutions are to continue their upward trajectory, businesses must ensure that the payment process is as frictionless as possible. Fortunately, the mobile payments space has developed rapidly over the last few years. When PayPal revolutionized the payments space in the early 2000s, it had few competitors in the nascent digital market. Today, every bank has its own mobile app to facilitate payments and a host of fintech firms have been founded as payment processors or gateways to create a highly competitive ecosystem.
Although some aspects of how we move around the urban environment have changed in recent years, several familiar problems remain. Cities continue to be plagued by over-burdened infrastructure, worryingly high pollution levels, and - perhaps most annoying of all - traffic. The large-scale transition to MaaS is the solution, yet also one of the biggest multifaceted challenges to overcome - in which payments play a critical role.
SaaS providers that can successfully integrate billing and payments into their software have a unique opportunity to add value to their customers while generating recurring revenue for themselves. Yet, most SaaS providers don't - signifying the lack of available knowledge on how the right payments functionality could prove mission-critical.
As online transactions have grown in popularity, the need for businesses to choose the right payments vendor has become increasingly important. For growing businesses, in particular, selecting a payment service provider (PSP) that can scale rapidly and seamlessly handle a large volume of transactions is key. The RfP process should help businesses assess whether a payments provider meets all their requirements but to provide further assistance, we’ve listed seven key considerations below.
The way we hire has changed indefinitely, and traditional recruiting methods now hold less value. Recruitment teams are currently struggling to establish new recruiting methods that help to find the best candidate in a digital environment. And admittedly, this change is here to stay forever. As more candidates and employers are realizing hires can be productive without the need to be present in the office, it is expected that remote hiring will remain essential even post-pandemic.
As many payments companies still struggle to deal with large quantities of data, otherwise described as Big Data, there have been some interesting developments in the ecosystem that will dramatically shift the landscape of payments.
We’ve been wanting to share it for a long time, today is the day. We’re revealing PaymentGenes’s new brand & new website. "Every interaction we have is an externalization of our core beliefs." In our fresh new branding, every aspect has been taken into consideration, whether it represents us, but more importantly the people we like to work with, the payments community.
We are beyond excited to finally inform you about our strategic joint venture, service expansion, and new team members. We’ve focused on understanding the payment community's demands, currently, in 5 years from now and even later. As a result, we aligned industry demands with our long-established goals and as of today, we can publicly share our service Extension.
It wasn’t so long ago that CEO’s and large banks were convinced that bank locations would always be necessary to service their customers. However the last ten years we have seen an emergence of Digital Banks, that have never and will probably never own a physical location, but still manage to grow their user base and add additional services including insurance, mortgages and loans.
Companies’ recruitment processes have moved online due to the unexpected COVID-19 outbreak. As organizations around the world acted immediately according to the health advice given by governments and health associations, in-person interviews and onboarding processes are taking a new form – a complete shift to virtual platforms.
The rapidly changing business environment requires immediate and proactive adjustments to satisfying customer needs. The limitation on interaction and movement is encouraging a change in behavior that needs to be considered when mapping out the future of your business in this new reality.
How to return to some form of a normal life is something companies should be thinking about. But with so many variables far outside of the control of management and investors, how can one possibly predict when this will happen, on what scale, and which of the changes we have seen over the last months will become a permanent addition to our lives?
PaymentGenes, a Payments recruitment and consultancy company headquartered in the Netherlands, is expanding its international footprint, selecting Toronto as the location of its North American headquarters to become part of a world-leading FinTech cluster, supported by a growing technology ecosystem.
For many modern businesses, making use of a Point of Sale (POS) system is an essential component that contributes to the optimization of sales. This includes aspects such as providing marketing insights based on the demand of products and the management of expenses, inventory, and staff.
Klarna is one of the most innovative and fastest-growing fintech companies at the moment and offers safe and easy-to-use payment solutions to e-stores. The Swedish e-commerce company, backed by investors such as Sequoia Capital and Atomico, is one of Europe’s tech unicorns and constantly evolving. Time to have a chat with Robert Bueninck, General Manager Netherlands, France, and Belgium, about Klarna’s successful approach.
The Fintech world is in a constant state of flux, and while the major hubs around the world have established themselves over the last decade or so. For Example London, New York, Singapore, Amsterdam, and more. Yet, Canada may not be the first place you think of when it comes to Fintech, but the capital of Canada, Toronto is set to become the next Fintech powerhouse.
Finding a dream job has proven to be a challenge that inspires professionals to change jobs. Yet, in reality, being on the constant lookout for the "dream job" is nearly impossible, so why not optimize your LinkedIn profile allowing you to stand out of competition and get found by those recruiting for your potential best career fit.
Driven by digitization, competition, and the ambition to satisfy consumers, the payment industry is constantly evolving and creating new innovative solutions but what is the impact that different cultures have on payment methods?
Due to the fast-paced Technological fundaments of online payments, the industry is rapidly evolving and continuing to become more complex, regulated & globalized. In this blog, we cover the 4 biggest payment trends in 2019 & years to come.