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Payment Operations Lead


Supporting one of our partners based in Vienna - Austria, we're searching for an experienced Payments Operations Lead who will manage the Payment Operations Team, while taking ownership of AML & fraud investigations for online transactions that require further checks.What you'll do

  • Motivate, steer and manage your team as part of the Operations & Risk department
  • Procedures review and maintenance in line with constant changes
  • Take ownership of AML & fraud investigations for online transactions that require further checks
  • Provide input and feedback towards system and processes improvements
  • Escalation point for the Trading Operations Team
  • Escalation to the Head of the Operations & Risk/Treasury teams
  • Attend/Lead meetings on behalf of the department
  • Prioritisation of tasks, organising workloads & shifts
  • Monitor our system in order to raise operational issues
  • Contribute to daily tasks as part of the team

What we’re looking for:

  • At least 5 years of experience working for a FinTech company in payments or risk department positions
  • Experienced people leader who loves to build and develop high performing teams
  • Bachelor’s degree in Economics or similar
  • Knowledge of AML, Fraud patterns, as well as payment schemes
  • Knowledge and interest in the field of cryptocurrencies
  • Fluent in English

If you’re interested in the above description, please apply with your CV by clicking on the “apply” button! For questions please contact Orson at orson@paymentgenes.com

About us
is a global consulting and sourcing firm with HQ in Amsterdam. Our founders are payment specialists from Adyen, Braintree, GlobalCollect and Optimal Payments. We engage at a strategic level, we provide holistic advice across the business on product alignment, acquiring, scheme rules and go-to- market planning. Our experience spans across the world and this gives us a unique understanding of the complexities of each different market and a broader view of the global payment industry.

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Orson Oduber
Functional area
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